Vigo MD
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Privacy Policy

Last Updated: August 3, 2026

Miles Wealth Ventures LLC, operating as "Vigo MD," ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you use our websites, online services, email, text messages, phone calls, and related offline activities (collectively, the "Services").

Medical services accessible through our platform are provided by independent third-party clinicians and affiliated professional medical entities, which maintain their own separate privacy practices.

Information We Collect

Information You Provide

We collect information you provide directly when you use our Services, including:

  • Name, mailing address, email address, and phone number
  • Payment and billing information
  • Date of birth
  • Username and password
  • Medical and health information provided during consultations
  • Professional and demographic details
  • Any other information you choose to provide

Information Collected Automatically

When you access our Services, we automatically collect certain information through cookies and similar technologies, including:

  • IP address and geolocation data
  • Device identification and type
  • Browser type and version
  • Pages requested and viewed
  • Date and time of visits
  • Referring URLs

This information helps us estimate audience size, customize content, speed up searches, and recognize returning visitors.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and deliver products
  • Create and manage your account
  • Communicate with you about your treatment, orders, and account
  • Send promotional communications (with your consent)
  • Detect, prevent, and address fraud and security issues
  • Comply with legal obligations and enforce our terms

How We Share Your Information

We may share your information with:

  • Healthcare providers: Licensed clinicians who provide medical services through our platform
  • Service providers: Vendors that assist with our operations, including payment processors, shipping partners, and technology providers
  • Analytics providers: Third-party services that help us understand how our Services are used
  • Legal compliance: When required by law, regulation, subpoena, or governmental request
  • Safety and fraud prevention: To detect fraud or protect the rights, property, or safety of our users and the public
  • With your consent: When you have given us permission to share your information

We do not sell your personal information, and we do not share it with third parties or affiliates so that they can market their own products to you.

Mobile numbers and text messaging consent are carved out of everything above. Every category of sharing described in this section excludes your mobile phone number and your decision to accept text messages from us. That information is never sold, rented, traded, released, or shared with any third party or affiliate for marketing or promotional purposes, and it is not passed to anyone for their own use under any circumstances. The only companies that ever receive it are the vendors that carry a message on our behalf, meaning our messaging platform and the telecommunications carriers in the delivery path. Those vendors act on our instructions, may use the information only to deliver the messages you asked us for, and are contractually barred from marketing to you. See our SMS Terms for the full messaging policy.

Text Messaging (SMS)

We run a text messaging program called Vigo MD Patient Messaging. This section explains how we handle mobile information. The full program rules live on our SMS Terms page.

How you join

We only text people who have asked us to. You join by ticking the text message checkbox next to the mobile number field during sign-up or checkout, or by sending a message to a Vigo MD number first. The checkbox is empty until you tick it yourself, and we never tick it for you.

Consent is not a condition of purchase. You can create an account, complete a consultation, and receive treatment without ever accepting a text message from us. We do not buy, rent, or accept phone numbers from lead sellers, list brokers, or marketing partners, and consent you give to Vigo MD is never treated as consent for anyone else.

You must be 18 or older to use Vigo MD and to receive text messages from us. By opting in you confirm that you are 18 or older and that the number you gave us is yours or that you are authorised to use it.

What we send

Account and care notifications, order and shipping updates, billing notices, and one-to-one replies from our support team. Service updates are sent only if you have separately agreed to receive them. We deliberately keep clinical detail out of text messages: where a message concerns your health, we tell you something is waiting and ask you to sign in to read it, rather than putting a diagnosis, medication name, or dosage into an SMS.

Message frequency varies with where you are in your care. Most patients receive no more than 8 messages per month. Message and data rates may apply.

How your mobile information is protected

Your mobile number and your text messaging consent are excluded from every form of information sharing described in this policy. We do not sell, rent, lease, trade, or release that information to third parties or affiliates for marketing or promotional purposes, and we do not share it with any third party for that party's own use. Only the vendors that transmit a message for us, meaning our messaging platform and the carriers in the delivery path, ever handle it, and only for the purpose of delivering the messages you requested.

How to stop

Reply STOP to any message from us and the messages end. We will send one confirmation and nothing after that unless you sign up again. Reply HELP at any time for support contact details, or write to us at support@vigomd.com or +1 (866) 885-0729. Carriers are not liable for delayed or undelivered messages.

Cookies and Tracking Technologies

A cookie is a small file placed on your computer's hard drive that collects and stores information about your equipment, preferences, and browsing patterns. We use cookies and similar technologies (including web beacons) to:

  • Remember your preferences and settings
  • Understand how you use our Services
  • Deliver relevant advertising
  • Measure the effectiveness of our communications

We use Google Analytics to monitor engagement without identifying individuals. You can disable cookies through your browser settings, though this may limit certain features of our Services.

Your Choices

You have choices regarding your information:

  • Account information: You may review and request changes to your personal information by contacting us at support@vigomd.com
  • Marketing communications: You may opt out of promotional emails by clicking the unsubscribe link in any marketing email
  • Text messages: You may opt out at any time by replying STOP to any message, or HELP to reach support. Opting out does not close your account or affect your treatment. See our SMS Terms
  • Cookies: You may manage cookie preferences through your browser settings

Data Retention

We will keep your personal information for as long as necessary to fulfill the purpose for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

We implement administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete it.

International Users

Our Services are intended for users in the United States only. If you access the Services from outside the United States, your information will be transferred to and processed in the United States.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Categories of Personal Information Collected

CategoryExamples
IdentifiersName, email, phone number, IP address
Demographic InformationAge, gender
Commercial InformationPurchase history, transaction details
Device/Internet DataBrowser type, device ID, browsing history
Geolocation DataApproximate location based on IP address
Professional InformationOccupation, employment details
InferencesPreferences and characteristics derived from collected data

Your California Rights

You have the right to:

  • Know what personal information we collect, use, and share
  • Delete your personal information, subject to certain exceptions
  • Correct inaccurate personal information
  • Opt out of the sale or sharing of personal information

We do not sell Personal Information, including the Personal Information of minors under age 16. We will not discriminate against you for exercising your privacy rights, though some features may become unavailable if certain information is deleted.

For the avoidance of doubt, the categories listed above exclude text messaging originator opt-in data and consent. Your mobile number and your agreement to receive text messages are not sold or shared with third parties or affiliates for any purpose, and are not disclosed for cross-context behavioural advertising.

Other U.S. Residents

Depending on your state of residence, you may also have the right to:

  • Access and obtain a portable copy of your personal information
  • Correct inaccurate personal information
  • Delete your personal information
  • Control the processing of sensitive personal information
  • Opt out of targeted advertising
  • Opt out of automated decision-making

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of the Services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Miles Wealth Ventures LLC
  • 732 S 6th St Ste R, Las Vegas, NV 89101
  • Email: privacy@vigomd.com
  • Phone: (888) 694-2571
Vigo MD

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Miles Wealth Ventures LLC 732 S 6th St Ste R
Las Vegas, NV 89101

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VigoMD provides access to telehealth services through licensed healthcare providers. Prescription products require an online consultation with a physician who will determine if a prescription is appropriate. VigoMD does not provide emergency medical services. If you are experiencing a medical emergency, call 911. Individual results may vary.

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